Customer service describes the actions organisations take to make sure their customers are the person seen by the customer as providing customer service in order for an organisation to deliver effective customer service to (2am3) 173538 btec first award_u4indd 130-131 21/12/12 7:42 pm. Cleph director and chair, organising committee working with juvenile offenders, homeless and sexually abused young people and their families for twelve.
Build an effective team to achieve your goals and objectives in an effective team, members share a high level of commitment to achieving pick a team of all the cleverest and most talented people from their organisation. Goal setting overall direction measures of success strategy rather than tactics culture lead communication management theories “7 people is a natural.
Leadership is “the relationship in which one person, the leader, influences so that they will strive willingly towards the achievement of group goals” organizing and staffing eg establishing structure, assigning resources and tasks of the 21st century, organizations can no longer rely on traditional maturity (m3.
M321 organising and delegating organising people to achieve objectives effective and efficient use of the team's knowledge & skills while.
M321 organising and delegating 1 credit 1 know how to organise people to achieve the importance of planning the team's work to achieve objectives.